Privacy Policy

Information You Provide Directly

We may collect information you provide directly, such as when you contact our support team or provide feedback about Neon Words.

Automatically Collected Information

We automatically collect certain information when you use our app, including:

• Usage data: how you interact with the app, features used, session duration, and app performance
• Device information: device type, operating system version, device identifiers, screen resolution, and app version
• App interaction data: taps, swipes, guesses, hints used, level progress, and other interactions to improve our product

Subscription Information

If you purchase a subscription through the platform billing system (depending on your device), we collect information about your subscription status and purchase history to provide subscription services. Payment processing is handled entirely by the platform billing provider — we do not collect or store your payment information.

Third-Party Services

We use the following third-party services to help deliver and improve Neon Words:

Google AdMob

We use Google AdMob to display advertisements within our app. AdMob may collect information about your device, usage patterns, and interactions with ads to serve personalized advertisements. This may include:

• Device identifiers (advertising ID)
• IP address
• Location data (if permitted)
• Ad interaction data

For more information, please visit:

• Google AdMob Privacy Policy

Firebase Analytics

We use Firebase Analytics to understand how users interact with Neon Words and to improve our services. Firebase may collect:

• App usage statistics
• Device information
• Crash reports
• Performance data

For more information, please visit:

• Firebase Privacy & Security

Cookies and Tracking Technologies

Our app may use cookies and similar tracking technologies to:

• Collect usage data and analytics
• Serve personalized ads through AdMob
• Remember your preferences and settings
• Improve app performance and user experience

How We Use Your Information

We use the collected information to:

• Provide and maintain Neon Words
• Process and manage subscriptions
• Display relevant advertisements
• Analyze app usage and improve functionality
• Respond to support requests
• Comply with legal obligations
• Detect and prevent fraud or abuse

Data Sharing

We may share your information with:

• Third-party service providers (Google AdMob, Firebase) as necessary to provide our services
• App stores for subscription management
• Legal authorities if required by law or to protect our rights

We do not sell your personal data to any third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When data is no longer needed, we securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States where our service providers (Google) operate. We ensure appropriate safeguards are in place for such transfers.

Your Rights and Choices

You have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, opt out of certain data processing activities, and contact us with privacy-related questions or requests.

Advertising Controls

You can control personalized advertising through your device settings (depending on your device).

Subscription Management

You can manage your subscriptions through your device's account settings or platform billing settings (depending on your device).

Users in the EEA and California (GDPR/CCPA)

If you are located in the European Economic Area (EEA) or California, you have additional rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), including:

• Right to access your data
• Right to request corrections or deletion
• Right to data portability
• Right to request information on how your data is used
• Right to object to processing
• Right to withdraw consent

You can exercise these rights by contacting us at selam@digieggs.com.

Children's Privacy

Neon Words is suitable for users aged 4 and above. We do not knowingly collect or solicit personal information from children under the age of 4. If you believe a child has provided us with personal information, please contact us immediately at selam@digieggs.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes through the app, email, or other reasonable means. Your continued use of Neon Words after such changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us using the details below. You can also review our Terms of Service from the related links section.

Related Links

For more information about our service and policies: